Privacy Policy for Love Thy Pets Store
Welcome to Love Thy Pets Store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. We also collect information about how you interact with our website, such as pages viewed and referral sources (“Device Information”).
We collect this information using technologies such as cookies, log files, web beacons, tags, and pixels.
When you make or attempt to make a purchase, we collect certain details including your name, billing address, shipping address, payment information, email address, and phone number (“Order Information”).
“Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order
- Provide order confirmations and updates
- Screen transactions for fraud or risk
- Improve website performance and user experience
- Provide relevant product information or marketing (if applicable)
Sharing Your Personal Information
We may share your information with third-party service providers to operate our business, including:
- Payment processing providers (such as WooPayments)
- Shipping and logistics partners
- Analytics tools such as Google Analytics
These services help us process orders, analyze website usage, and improve our services.
We may also share information when required by law or to protect our legal rights.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data
To exercise these rights, please contact us using the details below.
GDPR & CCPA Compliance
We comply with applicable data protection laws, including:
- GDPR (for customers in the European Economic Area)
- CCPA (for residents of California, USA)
Data Retention
We retain your Order Information for our records unless and until you request its deletion.
Do Not Track
Our website does not change its data collection practices in response to “Do Not Track” signals.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact us:
Store Name: Love Thy Pets Store
Business Address: 164 Union St, Brooklyn, NY 11231, United States
Phone: +1 718-596-2399
Email: support@lovethypetstore.com
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Order Cut-Off Time:
Orders placed after 5:00 PM (EST) will be processed the next business day